Monday, August 31, 2015

How to remove OVO Agent completely from a Windows 2012 VM

While doing RTPA today I noticed that the OVO Agent installed on one of the Machine got errors.
This is for a new Windows 2012 VM that should be delivered today to our client.

See error code below for reference:

C:\>opcagt
**** some lines removed ***
perfalarm     (Alarm generator)                                       Stopped
perfalarmsrv  (Alarm generator service)                               Stopped
**** some lines removed ***

(ctrl-21) Communication error when executing 'Status' method.
 (xpl-333) recv() on '[::1]:50292' failed.
  (WIN-10054)


I have searched over the Internet and from our internal webpages but unable to find the right solution.

The commands opcagt -kill opcagt -cleanstart and ovc -kill ovc -start does not help much.

Now I decided to completely remove the OVO agent and just reinstall them from the start.

Remove the agent (Command below in BOLD characters)



C:\temp\itopackage11.14-winAgentOne-x64\A1bins\packages\WIN\Windows_X64> 

oasetup.exe -remove -clean

INFO:
Verifying the product version to be removed
*** some lines removed ***

INFO: Removing the component HPOpsAgt ...
INFO: Removing the component HPOvPerlA ...
INFO: Removing the component HPSharedComp ...
INFO: Removed startup menu folder items.
INFO: HP Operations agent removal completed...

Now it's completed and hopefully my re installation will work correctly... :)






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